Directorate of CARES 1122

The CARES units includes seven centers located in I-8, I-10, F-10, G-10, E-7, F-6 and G-6, each being the centre of a service zone which is easily covered by that centre for management of all Accidents, Emergencies and Medical & Surgical Problems arising out of Disasters and transportation to hospitals. Each centre is equipped with one Rescue Ambulances, each ambulance having a staff of two including a driver, emergency medical technician and driver.

Coverage and Services: The head office of the ambulance service is at Capital Hospital, where call centre operators receive emergency calls from Islamabad on a universal access number 1122 and direct the nearest ambulance to reach the site within 7 minutes, provide necessary first aid assistance and shift patient to the nearest Government Hospital.

Primary Coverage Area: Urban Islamabad Hours of Operation: 24 hours a day, 365 days a year Level of Care Offered: Life support system with ambulance transport Number of Vehicles : 22 standby Dispatch Method : Wireless and mobile phone operations Average Response Time : 7-10 minutes Active Members : 168 Employees with one directors Training Provided : EMT, CPR, Basic Life Support and Acute Cardiac Life Support, immobilization and transportation techniques.

Who can get help: Any one who encounters any of the emergencies listed below, can call on Universal Access Number 1122 at CARES Center, Capital Hospital:

  • Road Traffic Accident
  • Gunshot and Bomb Blast
  • Burns
  • Stroke
  • Acute Cardiac Problems Acute Respiratory Problems
  • Loss of consciousness or unresponsiveness
  • Diminished consciousness or mental confusion
  • Severe alcohol/other drug intoxication
  • Any other problem putting the life of the patient at risk.

It dispatches its nearest Medics Unit to reach the site of call within 7 minutes and transport the patient to nearest hospital, providing necessary emergency treatment, at same time.

Contact Details

MCI CARES, Capital Hospital, G-6/2, Near Melody, Islamabad

Phone# 1122